INDUSTRY SAFETY GUIDELINES & RESOURCES

The Greater Palm Springs tourism industry is making the pledge to implement the latest safety guidelines developed by the State of California and leading industry associations. While the safety of our visitors, staff and local community has always been a top priority, we recognize it’s even more critical today.

  • Hotels

    The hotel industry has a longstanding commitment to cleanliness and safety for employees and guests, and this commitment continues as our destination hotel partners make their businesses safe for re-opening.

    Greater Palm Springs hotels are implementing additional safety practices to protect customers and employees. Those measures include limiting the number of customers inside a store at one time, requesting that customers and employees wear face masks, and implementing more frequent sanitation of high-touch areas and following the guidance of the State of California for reopening.

    While many hotels in our destination are associated with a national chain and will establish their own set of standards with additional requirements, all hotels in Greater Palm Springs that have taken our Safer Together, Greater Together Pledge have agreed to follow the best-practice industry safety standards and expectations as outlined by the following guidelines and recommendations.

    Below are the State of California's recommended guidelines for the hotels, lodging and short-term rentals industry:

    Cal/OSHA Industry Guidance for Hotels, Lodging and Short-Term Rentals (PDF: June 5, 2020)


    Additional Industry Guidelines:

    American Hotel & Lodging Association

    California Hotel Association

    Hilton CleanStay with Lysol Protection

    Hyatt Global Care & Cleanliness Commitment

    Marriott Commitment to Cleanliness

  • Vacation Rentals

    Greater Palm Springs vacation rentals are implementing additional safety practices to protect guests and employees. Those measures include providing contactless check-in, planning for additional time between guests, and augmenting existing cleaning programs to include even more rigorous sanitization and disinfection protocols

    All vacation rentals in Greater Palm Springs that have taken our Safer Together, Greater Together Pledge have agreed to follow the best-practice industry safety standards and expectations as outlined by the following guidelines and recommendations, and are committed to being transparent and sharing their safety protocols with employees and guests.

    Below are the State of California's recommended guidelines for the hotel, lodging and short-term rentals industry:

    Cal/OSHA Industry Guidance for Hotels, Lodging and Short-Term Rentals (PDF: June 5, 2020)


    Additional Industry Guidelines:

    • Vacation Rental Management Association (VRMA)

    • Airbnb

    • Rent Responsibly

    • VRBO

  • Attractions

    All attractions in Greater Palm Springs that have taken our Safer Together, Greater Together Pledge have agreed to follow the best-practice industry safety standards and expectations as outlined by the following guidelines and recommendations, and are committed to being transparent and sharing their safety protocols with employees and guests.

    Their guidelines were designed for opening once government officials remove “stay-at-home” orders, allow non-essential businesses to reopen, and say it is safe for citizens to move around their community. All operating plans are to be compliant with local/city, state/province, and country laws and government regulations, and are in line with guidance provided by government health agencies.

    Below are the State of California's recommended guidelines for several attractions:

    Cal/OSHA Industry Guidance for Museums, Galleries, Zoos and Aquariums (PDF: June 5, 2020)


    Additional Industry Guidelines:

    • IAAPA - The Global Association for the Attractions Industry Reopening Guidance (PDF: May 1, 2020)

    • California State Parks

  • Casinos

    Greater Palm Springs casinos are now reopened, prioritizing public health to ensure customers and employees have a safe environment. This includes following cleansing protocol guidance from federal and local health agencies, and enlisting other experts to inform best practices.

    All casinos in Greater Palm Springs that have taken our Safer Together, Greater Together Pledge have agreed to follow the best-practice industry safety standards and expectations as outlined by the following guidelines and recommendations, and are committed to being transparent and sharing their safety protocols with employees and guests.

    Below are the State of California's recommended guidelines for tribal casinos:

    • Cal/OSHA Industry Guidance for Tribal Casinos (PDF: June 5, 2020)


    Additional Industry Guidelines:

    • California Gambling Control Mission

    • American Gaming Association

  • Convention Center

    To meet the needs of the highest level of health and safety, the Palm Springs Convention Center (PSCC) is implementing a comprehensive program to provide the highest levels of cleanliness and safety, while inspiring consumer confidence, and has taken our Safer Together, Greater Together Pledge.

    In addition to the pledge guidelines and sustaining the highest level of health and safety, the Palm Springs Convention Center is implementing a comprehensive and best-in-class program to provide the highest levels of cleanliness and safety while inspiring consumer confidence, all in partnership with leading medical professionals, industry experts and public health officials. At the very heart of this effort is a focus on making guests and employees safe and comfortable in a welcoming environment. The PSCC is committed to providing the most advanced hygienic safeguards that serve our clients, guests, staff, teams, and all other visitors.

    Click HERE (PDF) for the full Palm Springs Convention Center Promise,

    For ASM Global’s coronavirus update information, click HERE (PDF: Feb. 28, 2020)

    The State of California’s Resilience Roadmap, includes meetings and conventions in Phase 4 of its Resilience Roadmap for Reopening.

     

  • Golf

    Golf courses in Greater Palm Springs have implemented additional safety practices to protect players and employees. Those measures include placing appropriate signage outside the pro-shop and clubhouse entries briefly outlining the social distancing guidelines in place and adhering to the guidance issued by the CDC, California Department of Public Health, and the local city in which the course is located.

    All golf courses in Greater Palm Springs that have taken our Safer Together, Greater Together Pledge have agreed to follow the best-practice industry safety standards and expectations as outlined by the following guidelines and recommendations, and are committed to being transparent and sharing their safety protocols with employees and players.

    • CMAA Reopening Resources

    • Golf Course Superintendents Association of America (GCSAA)

    • PGA of America Best Practices for Golf

    • USGA COVID-19 Resource Center 

  • Restaurants & Bars

    Greater Palm Springs restaurants and bars are implementing additional safety practices to protect customers and employees. Those measures include allowing for more space to accommodate social distancing between diners, more frequent sanitation of high-touch areas and following the guidance of the State of California for reopening.

    All restaurants and bars in Greater Palm Springs that have taken our Safer Together, Greater Together Pledge have agreed to follow the best-practice industry safety standards and expectations as outlined by the following guidelines and recommendations, and are committed to being transparent and sharing their safety protocols with employees and guests.

    Below are the State of California's recommended guidelines for restaurants and bars:

    • Cal/OSHA Guidelines for Restaurants, Bars and Wineries (PDF: June 5, 2020)


    Additional Industry Guidelines:

    • California Restaurant Association

    • National Restaurant Association

  • Retail

    Greater Palm Springs stores are implementing additional safety practices to protect customers and employees. Those measures include limiting the number of customers inside a store at one time, requesting that customers and employees wear face masks, and more frequent sanitation of high-touch areas and following the guidance of the State of California for reopening. 

    All retail stores in Greater Palm Springs that have taken our Safer Together, Greater Together Pledge have agreed to follow the best-practice industry safety standards and expectations as outlined by the following guidelines and recommendations, and are committed to being transparent and sharing their safety protocols with employees and shoppers.

    • Cal/OSHA’s Retail Guidance for Reopening (PDF: May 12, 2020)

    • National Retail Federation

    • State of California Guidance for Shopping Malls, Destination Shopping Centers, Strip and Outlet Malls, and Swap Meets (PDF: May 12, 2020)

  • Spa, Fitness and Beauty

    Greater Palm Springs spas, fitness centers and beauty establishments—such as hair salons, waxing salons and nail salons—are implementing additional safety practices to protect guests and employees. Those measures include observing social distancing requirements and heightening the already rigorous levels of hygiene and sanitation their industries require.

    All spa, fitness and beauty establishments in Greater Palm Springs that have taken our Safer Together, Greater Together Pledge have agreed to follow the best-practice industry safety standards and expectations as outlined by the following guidelines and recommendations, and are committed to being transparent and sharing their safety protocols with employees and guests.

    Below are the State of California's recommended guidelines for fitness facilities; hair salons; and personal care services, including nail salons, estheticians and massage therapists:

    Cal/OSHA Guidelines for Expanded Personal Care Serivces (PDF: June 12, 2020)

    • Cal/OSHA Guidelines for Fitness Facilities (PDF: June 5, 2020)

    • Cal/OSHA Guidelines for Hair Salons and Barbershops (PDF: June 5, 2020)


    Additional Industry Guidelines:

    FITNESS FACILITIES
    • MindBody Reboot Kit
    • IHRSA

    BEAUTY SALONS
    • Barbicide Reopening Plan for the Professional Beauty Industry

    SPAS 
    • International Spa Association (ISPA)  
    • American Massage Therapy Association
    • Design for Leisure (Guidelines for Hydrothermal Spa Areas)

  • Transportation

    All transportation companies in Greater Palm Springs that have taken our Safer Together, Greater Together Pledge have agreed to follow the best-practice industry safety standards and expectations as outlined by the following guidelines and recommendations, and are committed to being transparent and sharing their safety protocols with employees and guests.

    • Cal/OSHA Transportation Industry Guidance (PDF: May 12, 2020)

    • State of California Guidelines for Public Transit (PDF: May 12, 2020)

    • Lyft

    • Uber

  • Wedding/Events

    Greater Palm Springs wedding venues are implementing additional safety practices to protect customers and employees. Those measures include implementing no-touch greeting policies for event staff and attendees; re-designing event layouts to support social distancing requirements; and increasing cleaning personnel to wipe down and sanitize all surfaces throughout the event.

    Destination weddings in Greater Palm Springs will again be held once government officials remove “stay-at-home” orders, allow non-essential businesses to reopen, and allow groups of different households to again congregate. All operating plans are to be compliant with local/city, state/province, and country laws and government regulations, and are in line with guidance provided by government health agencies.

    All wedding and event businesses in Greater Palm Springs that have taken our Safer Together, Greater Together Pledge have agreed to follow the best-practice industry safety standards and expectations as outlined by the following guidelines and recommendations, and are committed to being transparent and sharing their safety protocols with employees and guests.

    • CDC Guidelines for Mass Gatherings and Large Community Events

 

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