There’s nothing quite like the excitement of a Coachella Valley Firebirds game at Acrisure Arena. Whether you’re a first-time fan or a regular, game day is packed with energy, entertainment, and plenty of surprises. Here’s a simple guide to help you make the most of your Firebirds game day experience.
Before You Go

Where to Buy Tickets
The best way to secure your spot is by purchasing tickets directly through the Firebirds’ official website or go directly to the Acrisure Arena box office to save on the ticketing service fees. Popular matchups and theme nights can sell out quickly, so planning ahead is essential. Check out their season schedule here for more details on upcoming games.
What to Bring
Acrisure Arena follows a clear bag policy, which means only clear bags (to 14″ x 14″ x 6″), small clutches, and medical or diaper bags are permitted. Remember, the venue is also fully cashless, so you’ll want to bring a credit or debit card for purchases.
What to Wear

Show your Firebirds pride by dressing in team colors (red, orange, navy, and teal.) If you want to go all out, you’ll find plenty of jerseys, jackets, sweatshirts, and other gear for sale inside the arena before and during the game. And don’t forget to dress for the rink itself—arena temps typically hover between 50–60°F. Layers are your best friend here, so bring a jacket or hoodie to stay warm and comfortable, especially if you’re close to the ice.
Where to Park
General parking is available at Acrisure Arena, and prices vary depending on the event. You can purchase parking in advance through ParkWhiz, and present the paid parking QR code upon arrival. If you would rather skip the drive, using a ride-share service is also a great option. For new Lyft users, Acrisure has a special code (ACRISUREARENA) for 50% off your first 2 rides (up to $10/ride).
Accessibility
Acrisure Arena is proud to be a Certified Autism Center, with staff trained to create a supportive and inclusive experience for every guest. Families can access sensory kits at guest services, while designated quiet areas throughout the venue offer a calm space to take a break when needed. For additional accommodations or details, the guest services team is happy to assist, and you can also find more accessibility information on the arena’s website.
At the Arena

Once you’re inside and ready to cheer on the team, here are some useful tips to maximize the fun and have an unforgettable experience!
Grab Some Delicious Food
Food is part of the excitement at Acrisure Arena, and this season comes with a flavorful upgrade from new Executive Chef Juan Hurtado, an Indio native bringing his own twist to game day dining. The refreshed menu blends fan favorites—like Tanner’s Prime Burgers and the Ring of Fire Nachos—with bold new dishes such as birria tortas, machete quesadillas, carne asada fries, and a Buffalo chicken fry with tenders and brown butter Buffalo sauce, blue cheese, ranch, and shaved celery. With options this tempting, grabbing a bite is just as much a highlight as the action on the ice.
Watch Warm-Ups
About 30 minutes before the puck drop, fans of all ages can head down to the glass during warm-ups to watch the players up close. Kids often love waving signs or trying to catch a puck, and it’s a memorable way to start the night.
Enjoy Themed Nights
From family nights to specialty celebrations, the Firebirds’ theme nights add an extra layer of fun to the game day experience. Highlights include:
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Home Opener – Rally towel giveaways
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Día de los Muertos – Cultural festivities and themed merch
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Military Appreciation Night – Honoring service members
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Teddy Bear Toss – Bring a bear to toss on the ice after the first goal
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Pride Night – Colorful jerseys and community celebration
Be sure to check the Firebirds’ website for the latest schedule so you don’t miss out on these one-of-a-kind events.
Upgrade Your Seating
No matter where you sit, you’re in for a great view. The arena offers a range of seating, from regular sections to premium suites. For an upgraded experience, check out The Silvercrest Compound, a VIP space featuring exclusive activities and amenities like outdoor games, gravity chairs, a private bar, and more.
Game Day Timeline
|
Time Before Game |
What’s Happening |
|
90–120 min |
Arrive, park, and explore the outdoor plaza for food, drinks, and pre-game energy. |
|
60–90 min |
Doors open. Head inside, check out concessions and find your seats. |
|
30 min |
Warm-ups at the glass — perfect for kids (and kids at heart). |
|
Puck drop |
Time to cheer on the Firebirds! |
|
After the game |
Snap a photo in the plaza or grab one last piece of merch before heading out. |
Ready to get fired up? Grab your gear, pack your layers, and make a night of it by cheering on the Coachella Valley Firebirds. Whether you’re a hockey aficionado or a casual fan, game day at Acrisure Arena is a win every time.
For more information on visiting Acrisure Arena check out these 5 things you need to know before buying your next event ticket!


